French Blogger Fined £2000 For Negative Restaurant Review

Ah blog reviews. The life blood of content for many a blogger, happily typing their reviews in return for a freebie and possible promotion on…

Customer Service: Are We Really Being Served?

I have previously worked in my youth as a sales assistant for F. W. Woolworths, House of Fraser and Habitat and so, as Christmas shopping…

Customer Service: A Little Bit of Coffee Shop Love Will Keep …

Monday morning. A small oasis of calm once the kids are in school. Hubby and I sneak off to our local deli for a coffee…